■ Nokia One-Year Limited Warranty
Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is free from defects in
material and workmanship that result in Product failure during normal usage, according
to the following terms and conditions:
1. The limited warranty for the Product extends for ONE (1) year beginning on the date
of the purchase of the Product. This one year period is extended by each whole day
that the Product is out of your possession for repair under this warranty.
2. The limited warranty extends only to the original purchaser (“Consumer”) of the
Product and is not assignable or transferable to any subsequent purchaser/end-user.
3. The limited warranty extends only to Consumers who purchase the Product in the
United States of America.
4. During the limited warranty period, Nokia will repair, or replace, at Nokia’s sole
option, any defective parts, or any parts that will not properly operate for their
intended use with new or refurbished replacement items if such repair or
replacement is needed because of product malfunction or failure during normal
usage. No charge will be made to the Consumer for any such parts. Nokia will also
pay for the labor charges incurred by Nokia in repairing or replacing the defective
parts. The limited warranty does not cover defects in appearance, cosmetic,
decorative or structural items, including framing, and any non-operative parts.
Nokia’s limit of liability under the limited warranty shall be the actual cash value of
the Product at the time the Consumer returns the Product for repair, determined by
the price paid by the Consumer for the Product less a reasonable amount for usage.
Nokia shall not be liable for any other losses or damages. These remedies are the
Consumer’s exclusive remedies for breach of warranty.
5. Upon request from Nokia, the Consumer must prove the date of the original
purchase of the Product by a dated bill of sale or dated itemized receipt.
6. The Consumer shall bear the cost of shipping the Product to Nokia in Melbourne,
Florida. Nokia shall bear the cost of shipping the Product back to the Consumer after
the completion of service under this limited warranty.
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7. The Consumer shall have no coverage or benefits under this limited warranty if any
of the following conditions are applicable:
1.The Product has been subjected to abnormal use, abnormal conditions, improper
storage, exposure to moisture or dampness, unauthorized modifications,
unauthorized connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which are not the fault
of Nokia, including damage caused by shipping.
2.The Product has been damaged from external causes such as collision with an
object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or
damage from exposure to weather conditions, an Act of God, or battery leakage,
theft, blown fuse, or improper use of any electrical source, damage caused by
computer or internet viruses, bugs, worms, Trojan Horses, cancelbots or damage
caused by the connection to other products not recommended for
interconnection by Nokia.
3.Nokia was not advised in writing by the Consumer of the alleged defect or
malfunction of the Product within fourteen (14) days after the expiration of the
applicable limited warranty period.
4.The Product serial number plate or the enhancement data code has been removed,
defaced or altered.
5.The defect or damage was caused by the defective function of the cellular system
or by inadequate signal reception by the external antenna, or viruses or other
software problems introduced into the Product.
8. Nokia does not warrant uninterrupted or error-free operation of the Product. If a
problem develops during the limited warranty period, the Consumer shall take the
following step-by-step procedure:
1.The Consumer shall return the Product to the place of purchase for repair or
replacement processing.
2.If “a” is not convenient because of distance (more than 50 miles) or for other good
cause, the Consumer shall ship the Product prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
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3.The Consumer shall include a return address, daytime phone number and/or fax
number, complete description of the problem, proof of purchase and service
agreement (if applicable). Expenses related to removing the Product from an
installation are not covered under this limited warranty.
4.The Consumer will be billed for any parts or labor charges not covered by this
limited warranty. The Consumer will be responsible for any expenses related to
reinstallation of the Product.
5.Nokia will repair the Product under the limited warranty within 30 days after
receipt of the Product. If Nokia cannot perform repairs covered under this
limited warranty within 30 days, or after a reasonable number of attempts to
repair the same defect, Nokia at its option, will provide a replacement Product or
refund the purchase price of the Product less a reasonable amount for usage. In
some states the Consumer may have the right to a loaner if the repair of the
Product takes more than ten (10) days. Please contact the Customer Service
Center at Nokia at the telephone number listed at the end of this warranty if you
need a loaner and the repair of the Product has taken or is estimated to take
more than ten (10) days.
6.If the Product is returned during the limited warranty period, but the problem with
the Product is not covered under the terms and conditions of this limited
warranty, the Consumer will be notified and given an estimate of the charges
the Consumer must pay to have the Product repaired, with all shipping charges
billed to the Consumer. If the estimate is refused, the Product will be returned
freight collect. If the Product is returned after the expiration of the limited
warranty period, Nokia’s normal service policies shall apply and the Consumer
will be responsible for all shipping charges.
9. You (the Consumer) understand that the product may consist of refurbished
equipment that contains used components, some of which have been reprocessed.
The used components comply with Product performance and reliability
specifications.
10. ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING
LIMITED WRITTEN WARRANTY. OTHERWISE, THE FOREGOING LIMITED WARRANTY
IS THE CONSUMER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. NOKIA SHALL NOT BE LIABLE FOR SPECIAL,
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INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS, LOSS OF SAVINGS OR
REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, LOSS OF USE OF THE PRODUCT OR
ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF ANY SUBSTITUTE
EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES,
INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING FROM THE
PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER
LEGAL OR EQUITABLE THEORY, EVEN IF NOKIA KNEW OF THE LIKELIHOOD OF SUCH
DAMAGES. NOKIA SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER
THE LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT
IS BEING REPAIRED.
11. Some states do not allow limitation of how long an implied warranty lasts, so the
one year warranty limitation may not apply to you (the Consumer). Some states do
not allow the exclusion or limitation of incidental and consequential damages, so
certain of the above limitations or exclusions may not apply to you (the Consumer).
This limited warranty gives the Consumer specific legal rights and the Consumer
may also have other rights which vary from state to state.
12. Nokia neither assumes nor authorizes any authorized service center or any other
person or entity to assume for it any other obligation or liability beyond that which
is expressly provided for in this limited warranty including the provider or seller of
any extended warranty or service agreement.
13. This is the entire warranty between Nokia and the Consumer, and supersedes all
prior and contemporaneous agreements or understandings, oral or written, relating
to the Product, and no representation, promise or condition not contained herein
shall modify these terms.
14. This limited warranty allocates the risk of failure of the Product between the
Consumer and Nokia. The allocation is recognized by
the Consumer and is reflected in the purchase price.
15. Any action or lawsuit for breach of warranty must be commenced within eighteen
(18) months following purchase of the Product.
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16. Questions concerning this limited warranty may be directed to:
Nokia Inc.
Attn: Customer Service
7725 Woodland Center Blvd., Ste. 150
Tampa, FL 33614
Telephone: 1-888-NOKIA-2U (1-888-665-4228)
Facsimile: (813) 287-6612
TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6542)
17. The limited warranty period for Nokia supplied attachments and accessories is
specifically defined within their own warranty cards and packaging.
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